One platform. Every dealership. Zero missed complaints.

Centralize customer calls, complaints, and queries across every department. One platform for service, sales, and support — across all your brands and dealerships.

6 Departments
Sales, Service, Body Shop & more
100% Audit trail
Every action timestamped
<5 min
Auto-escalation
pswtechsolutions.com/dashboard
PSW CRM dashboard showing inbound activity across dealership departments

Everything you need to manage inbound

Purpose-built for dealership operations — from first call to case closure.

Multi-department Inbound
Route calls, complaints, and queries to the right department instantly.
Dynamic Form Builder
Build department-specific intake forms without writing code.
Brand & Dealership Hierarchy
Manage multiple brands and dealerships under one roof.
Role-based Access
Fine-grained permissions for agents, managers, and admins.
Excel Export & Reporting
Export every case and field to Excel for analysis and reporting.
Unified Case Timeline
Every interaction in one place — from first call to resolution.
Smart Call Capture
Paste a call transcript and let AI extract customer details, complaint nature, and department — turning minutes of manual entry into seconds.

Simple, transparent pricing

Pick the plan that fits your dealership group. Final pricing announced soon.

Starter
5 users included (max 15 · ₹499/user/month for extras)
₹4,999/month · ₹49,999/year
  • Inbound enquiry management
  • Lead capture & assignment
  • Standard fields & forms
  • Basic dashboard & report
  • CSV export
  • Dynamic custom fields
  • Custom roles & permissions
  • Email support (48h SLA)
Most popular
Growth
25 users · up to 3 outlets included
₹12,999/month · ₹1,29,999/year
  • Everything in Starter
  • Email management
  • WhatsApp integrationComing soon
  • Audit trail & activity logs
  • Priority support (24h SLA)
  • Onboarding assistance
Enterprise
Based on scale
Custom pricing
  • Everything in Growth
  • WhatsApp integrationComing soon
  • Dedicated CSM
  • SLA agreement
  • On-site onboarding & training